After enabling your CRM Integration Toky will start importing contacts to Toky, from your CRM and you must bear in mind:
- The synchronization time will depend on the number of contacts you have in the CRM.
- Imported contacts will not be listed in the Phone Directory but will work to identify callers.
- Every 10 minutes synchronization process is performed for new contacts/leads
- If a contact is recently added and a call is made to that contact, the call record will appear in the contact's profile at the next synchronization.