After enabling your CRM Integration Toky will start importing contacts to Toky, from your CRM and you must bear in mind:
The synchronization time will depend on the number of contacts you have in the CRM.
Imported contacts will not be listed in the Phone Directory but will work to identify callers.
Every 10 minutes synchronization process is performed for new contacts/leads
If a contact is recently added and a call is made to that contact, the call record will appear in the contact's profile at the next synchronization.