Toky has a growing list of features which can boost your sales and support processes.

Call center features

  • Call queue
  • Simultaneous calls
  • Voicemail
  • Audio Greetings
  • Multilevel IVR
  • Blind call transfer
  • Warm call transfer
  • Speech to Text
  • Call forwarding
  • Working days and hours
  • Agents
  • Agent groups
  • Call Monitoring and Whispering
  • Voicemail Drop
  • Power dialer

Phone calls

SMS

Call Center reporting

CRM Integrations

  • Zoho CRM
  • AgileCRM
  • Salesforce
  • Intercom
  • Toky Instant Call for Intercom Messenger
  • Zendesk
  • amoCRM
  • Insightly
  • InfusionSoft
  • Pipedrive
  • FreshSales
  • Front
  • Hubspot CRM
  • vTiger

Business apps Integrations

Apps

  • Mac desktop calling app
  • Windows desktop calling app
  • Android calling app
  • iOS / iPhone calling app
  • Linux calling app
  • Toky Chats

There are many more new features in development, so if you don't see something you're looking for on this list, please contact our customer service team at support@toky.co.

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