Toky has a growing list of features which can boost your sales and support processes.

Call center features

  • Call queue

  • Simultaneous calls

  • Voicemail

  • Audio Greetings

  • Multilevel IVR

  • Blind call transfer

  • Warm call transfer

  • Speech to Text

  • Call forwarding

  • Working days and hours

  • Agents

  • Agent groups

  • Call Monitoring and Whispering

  • Voicemail Drop

  • Power dialer

Phone calls

SMS

Call Center reporting

CRM Integrations

  • Zoho CRM

  • AgileCRM

  • Salesforce

  • Intercom

  • Toky Instant Call for Intercom Messenger

  • Zendesk

  • amoCRM

  • Insightly

  • InfusionSoft

  • Pipedrive

  • FreshSales

  • Front

  • Hubspot CRM

  • vTiger

Business apps Integrations

Apps

  • Mac desktop calling app

  • Windows desktop calling app

  • Android calling app

  • iOS / iPhone calling app

  • Linux calling app

  • Toky Chats

There are many more new features in development, so if you don't see something you're looking for on this list, please contact our customer service team at support@toky.co.

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