Toky has these two Chrome extensions that help you to get more out of our phone system:
- Call Extension: Used for receiving and making calls and send SMS when you have a phone number enabled.
- Click to Call: Used to make phone calls from CRMs integrated with Toky.
When they are installed and enabled you can see them next to the address bar.
Sometimes you stop seeing the icons of these extensions maybe after updating Google Chrome or installing Chrome Extensions. You can try the following alternatives for recovering the icons:
Check if they are not hidden from the Chrome Menu
Click on the three dots icon next to the address bar and check if the icons are there.
If they are, right click on each one and select the Show in toolbar option.
Check if the extensions are not enabled
Go to your Extension section on Google Chrome as the image explains:
In the Extensions section write Toky, if they are installed, you will see the extensions below. Check if they are enabled, if not, click on the switch in the corner.
If these actions doesn't help you recovering Toky icons, please contact our customer service team.