How to disable voicemail for inbound calls?

Learn how to stop accepting voicemails from customers

Written by Germán from Toky
Updated over a week ago

You can configure Toky to spot receiving voicemails, to do this you must configure the option in advanced settings.

Go to IVR section
Select the IVR you want to configure to stop receiving voicemails and click on Edit
Click on Advanced Settings
Disable the option Accept Voicemails
Click on Save Changes