To start receiving faxes in your email, you must define an option in your IVR using these steps:
- Go to your IVR section
- Select the IVR with the phone numbers you want to enable to receive faxes and click on Edit
- Add the option with the number you want your customers to use to send you a fax and select the action Receive fax and notify
- Toky will ask the emails where it will send fax notifications; enter de emails and click on Close
- You can always check and change the emails to send faxes by clicking on Manage emails
- Click on Save changes
This service has a price per page. Please contact customer service for more information.