To start receiving faxes in your email, you must define an option in your IVR using these steps:
- Go to your IVR section.
- Select the IVR with the phone numbers you want to enable to receive faxes and click on Edit
- Add the option with the number for your customers to use to send a fax and select the action Receive fax and notify
- Toky will ask the emails where it will send fax notifications; enter the emails and click on Close
- You can always check and change the emails to send faxes to by clicking on Manage emails
- Click on Save changes
This service has a price per page. Please contact customer service for more information.
If you have any further questions or concerns, please contact our customer service team at email@example.com,