To start receiving faxes in your email, you must define an option in your IVR using these steps:
Go to your IVR section.
Select the IVR with the phone numbers you want to enable to receive faxes and click on Edit
Add the option with the number for your customers to use to send a fax and select the action Receive fax and notify
Toky will ask the emails where it will send fax notifications; enter the emails and click on Close
You can always check and change the emails to send faxes to by clicking on Manage emails
Click on Save changes
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If you have any further questions or concerns, please contact our customer service team at firstname.lastname@example.org,