How to enable Toky to receive calls 24/7?

If you want to receive calls 24 hours a day, 7 days a week this is how you must configure Toky

Written by Germán from Toky
Updated over a week ago

You can configure Toky to receive calls every day at every hour and you must configure mainly at the company and phone number level.

Enabling 24/7 service at company level

Go to your company profile and configure the parameters as you can see in the image

Enabling 24/7 service at phone number level

Go to your phone numbers section, edit the desired phone number and set the Number office hours parameters as you can see in the image

Enabling 24/7 service per agent

Go yo your Agents section, edit the desired agent and set the Agent office hours as you can see in the image