Numbers acquired from Toky can be ported out of the platform at any time without cost.
The only requisite is to have the Toky account active until the number is fully ported out, and to let us know you intend to port your number outside so we can release it without having to manually verify the legitimacy of the request with you.
The portability will be handled by your new provider and they should be able to guide you through the entire process. Toky is not able to initiate a port out request without your new provider soliciting it.
Once your number has been fully ported, you can close your Toky account.