An outbound call center is one focused on making phone calls to lists of leads or customers. Common uses cases for these kind of call centers include telemarketing, sales, debt collection, surveys and appointments scheduling.
Usually an outbound call center uses these Toky features:
- Local phone numbers
- International phone calls
- Calling apps
- Power dialer
- CRM integrations
- Call recording
- Call monitoring
- Voicemail drop
Learn more about all the features available in our phone system on this link.
If you have any questions please contact firstname.lastname@example.org or start a chat from our website.