An Interactive Voice Response (IVR), also known as Phone Tree, allows customers calling your telephone system to interact with voice menus using their phone's keypad. 

With Toky, you can easily create an IVR to improve the efficiency of your call center, allowing your customers to connect directly with the person or department that can assist them.

Continue here with the configuration.

If you have any further questions or concerns, please contact our customer service team at support@toky.co,

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