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General
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18 articles in this collection
Written by
Oscar,
Carlos,
Wilson from Toky
and 2 others
BYOC Requirements
Learn more about the technical requirements to start the Bring your Own Carrier setup.
Written by
Wilson from Toky
Updated over a week ago
Spanish numbers local regulations requirements.
These are the requirements to activate Spanish numbers
Written by
Emilio from Toky
Updated over a week ago
Germany - Toll-Free Numbers
Written by
Emilio from Toky
Updated over a week ago
Germany - National Numbers
Written by
Emilio from Toky
Updated over a week ago
Germany - Mobile Numbers
Written by
Emilio from Toky
Updated over a week ago
Germany - Local Numbers
Written by
Emilio from Toky
Updated over a week ago
Connection tests
Here are some connection tests we can use, in order to optimize settings and have the best possible quality for calls.
Written by
Emilio from Toky
Updated over a week ago
Do you have any recommendations for headsets?
We recommend some of these headsets, for a better audio quality in your calls.
Written by
Emilio from Toky
Updated over a week ago
About address and ID proof for number validation.
Some numbers require ID and Address proof in order to validate the numbers.
Written by
Emilio from Toky
Updated over a week ago
I'm not receiving incoming call notifications
Changes in Chrome may be affecting
Written by
Carlos
Updated over a week ago
About voicemail and email notifications
Learn who gets a notification for voicemails
Written by
Germán from Toky
Updated over a week ago
Where to find free on hold music for my call center?
Some sources of free music for phone platforms
Written by
Wilson from Toky
Updated over a week ago
Getting started with Toky
Start receiving calls and call customers everywhere in minutes
Written by
Wilson from Toky
Updated over a week ago
User Roles and Capabilities
Designed to let the account owner control what users can and cannot do within the platform
Written by
Oscar
Updated over a week ago
Cheap SSL certificates recommended by Toky
Learn where to get a free SSL certificate or buy one at affordable prices
Written by
Oscar
Updated over a week ago
Troubleshooting sound problems
Learn how to fix issues with your headset, microphone and speakers
Written by
Oscar
Updated over a week ago
Can I share my agent account with others?
Learn more about how to use your Toky agent account
Written by
Oscar
Updated over a week ago
How does the voicemail work?
Frequently Asked Questions about Toky's Voicemail
Written by
Emilio from Toky
Updated over a week ago