If you want to send SMS text messages and you can't see the SMS option in your side menu, this is what could be happening:

  • You are in a basic plan and there are some limitations.
  • You have not upgraded yet and this option is only available on upgraded accounts (to prevent spamming)
  • You have upgraded but you don't have a SMS enabled phone number

If you have more questions, please contact our customer service team.

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