When you make or receive calls using Toky, and you notice people cannot hear you, but you can hear them, it is usually an indication of a misconfigured microphone.

Before you follow the configuration tutorials, please make sure that:

  • Your microphone is not manually muted (using the on/off switch), and
  • Your microphone is not muted at the Operating System level (muted in Sound Settings of Mac/Windows).

Please check the following tutorials to have this issue fixed:

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