Accounts may be blocked in rare occasions by our fraud prevention system if one or more of the following conditions occur:

  • use of disposable email addresses
  • trying to make payments using anonymizer services such as Tor
  • billing information that was flagged as highly risky by our payment gateway
  • multiple trial accounts created by the same email address domain
  • abuse of testing credit and testing phone numbers

If you believe your account was incorrectly blocked, please contact us to support@toky.co.

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