General
9 articles in this collection
Written by Wilson from Toky and Oscar
Written by Wilson from Toky and Oscar
What are the basic plan limitations?
The basic plan of Toky is free and functional but it has some limitations
Written by Wilson from Toky
Updated over a week ago
Updated over a week ago
Where to find free on hold music for my call center?
Some sources of free music for phone platforms
Written by Wilson from Toky
Updated over a week ago
Updated over a week ago
When is the "Busy" audio triggered if the IVR is enabled?
Your callers can listen to the Busy audio, even when using IVR, here is why
Written by Wilson from Toky
Updated over a week ago
Updated over a week ago
What's an IVR?
IVR (Interactive Voice Response)
Written by Wilson from Toky
Updated over a week ago
Updated over a week ago
Getting started with Toky
Start receiving calls and call customers everyhwere in minutes
Written by Wilson from Toky
Updated over a week ago
Updated over a week ago
Users Roles and Capabilities
Designed to give the account owner the ability to control what users can and cannot do within the platform
Written by Oscar
Updated over a week ago
Updated over a week ago
Cheap SSL certificates recommended by Toky
Written by Oscar
Updated over a week ago
Updated over a week ago
Troubleshooting microphone problems
Written by Oscar
Updated over a week ago
Updated over a week ago
Simultaneous use of agents
Written by Oscar
Updated over a week ago
Updated over a week ago