How-Tos

+3
64 articles in this collection
Written by Carlos, Germán Castaño, and Victor Gonzalez Chamorro and 3 others

How to update the Mac application

The app will update itself, but you can also update it manually
Written by Carlos
Updated this week

How to install the desktop app on Mac

Steps to follow to have Toky's app installed on Mac
Written by Carlos
Updated this week

How to update the Windows application

The app will update itself, but you can also update it manually
Written by Carlos
Updated this week

How to install the desktop app on Windows

Steps to follow to have Toky's app installed on Windows
Written by Carlos
Updated this week

How to call an agent using Toky?

You can call other agents for free using Toky
Written by Germán Castaño
Updated this week

How to import contacts to the phone directory?

You can import contacts to Toky using a CSV file
Written by Germán Castaño
Updated this week

How to get Toky invoices by email?

Enable Toky to send copy of receipts to any email address
Written by Germán Castaño
Updated over a week ago

How to use Bria on Android

You can use our Android app and also Bria connected to Toky
Written by Carlos
Updated over a week ago

How to activate Speech to Text transcription for voicemail

Learn how to activate Speech to Text Transcriptions for Voicemails with Toky
Written by Victor Gonzalez Chamorro
Updated over a week ago

How to get a virtual phone number in Australia?

Learn how to get your own australian telephone numbers with Toky
Written by Germán Castaño
Updated over a week ago

How to configure Toky notifications?

Learn how to configure notifications by email and in your browser
Written by Germán Castaño
Updated over a week ago

How to integrate Toky Dialer with Salesforce Lightning

Written by Victor Gonzalez Chamorro
Updated over a week ago

How to set my customized voicemail message?

Every agent can have a customized message for voicemail
Written by Germán Castaño
Updated over a week ago

How to change the type of an agent?

Change agent or users into administrator or normal to add or remove account permissions
Written by Wilson from Toky
Updated this week

How to call your agents for free using the Toky app?

Use your Android app to call your agents with a click
Written by Wilson from Toky
Updated over a week ago

How to enable / disable the Toky app to work only over WiFi?

Enable Toky to make and receive calls with mobile networks or WiFi if required
Written by Wilson from Toky
Updated over a week ago

How to make international phone calls with Toky Android app?

Use the Toky app to make international calls to your customers
Written by Wilson from Toky
Updated over a week ago

How to unblock my microphone access for Toky?

If you accidentally hit on "do not allow" when Toky requested your microphone access, follow these steps to restore access to it
Written by Carlos
Updated over a week ago

How to change of side the click to call button?

Locate the Toky widget button left or right
Written by Wilson from Toky
Updated over a week ago

How to change the welcome message of the Toky widget?

Change the message that appears in your Toky widget
Written by Wilson from Toky
Updated over a week ago

How to make international phone calls using Toky?

Learn how to make phone calls to any country with Toky
Written by Wilson from Toky
Updated over a week ago

How to send text messages (SMS) using Toky?

Send and receive text messages from our cloud telephony platform
Written by Wilson from Toky
Updated over a week ago

How to get live calls only from the country of your business?

Avoid getting international calls when you have a local business
Written by Wilson from Toky
Updated over a week ago

How to configure the audio messages in your IVR

Set up the IVR audio settings with your own audios.
Written by Emilio from Toky
Updated over a week ago