Toky has two extensions:
- For receiving and making calls, known as the Call Extension
- For Click to Call on CRMs
This tutorial explains the Call Extension.
What can I do with it?
- Answer calls without needing a Toky tab open
- Make calls using the dialer
- Receive Toky notifications
How do I install it?
You can install it using the following link to the Chrome Web Store:
https://chrome.google.com/webstore/detail/toky-for-business/jjmbdcmkifgnnlegpbmhemieakedebdb
After a successful install, you should be able to see a the Toky icon next to the address bar in your browser
Features
- Call agents with a single click
- Open the dialer to call telephone numbers
- Open the web app
- Answer calls and know who's calling
- Connect it to your CRM of preference to pull contact information
- Transfer calls to your teammates
