How to use the Chrome Extension

Toky has two extensions:

• For receiving and making calls, known as the Call Extension
• For Click to Call on CRMs

This tutorial explains the Call Extension.

What can I do with it?

• Answer calls without needing a Toky tab open
• Make calls using the dialer
• Receive Toky notifications

How do I install it?

You can install it using the following link to the Chrome Web Store:

https://chrome.google.com/webstore/detail/toky-for-business/jjmbdcmkifgnnlegpbmhemieakedebdb

After a successful install, you should be able to see a the Toky icon next to the address bar in your browser

Features

- Call agents with a single click

- Open the dialer to call telephone numbers

- Open the web app

- Answer calls and know who's calling

- Connect it to your CRM of preference to pull contact information

- Transfer calls to your teammates