If you own a Huawei phone, please check this tutorial.
Some versions of Android have power saving features that are enabled by default and cause VoIP apps like Toky, to be closed automatically after a few minutes the app was opened.
To prevent this from happening, please follow the next steps:
- Go to the Settings page of your Android phone, and click on Battery
- In the Battery section, click on Detail
- Finally, find Toky and turn power saving off
Not all Android versions have this option in the same place. If you can't find it in yours, please contact our support team.