To integrate Toky with Front you must go to the integration settings panel do the following:

  1. Login to the Toky Dashboard
  2. Click on Integrations in the Help section
  3. Find Front in the list of integrations and click on it
  4. In the right pane, under the Integrate with Front section, click on the Connect button to go to the Front authorization panel.
  5. After authorizing Toky you return to your dashboard and you can select the Inbox where the events will be synchronized or create a new one.
  6. Select the notifications to receive and map your Toky and Front agents

Note: 

  • The synchronization time will depend on the number of contacts you have in Front
  • Every 10 minutes synchronization process is performed for new contacts/leads
  • If a contact is recently added and a call is made to that contact, the call record will appear in the contact's profile at the next synchronization
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